Header Graphic
Out of Stock Items
Customer Assistance

Go to Customer Assistance Main Page

NOTE REGARDING OUT OF STOCK ITALIAN CERAMICS - The majority of Italian Ceramics that are out of stock, will be back in stock between now and the first week of December.  We have made those out of stock Italian Ceramics available for preorder due to the enormous demand and so that you can take advantage of any sale, we may have on the product you want.  If you order any Italian Ceramics that say "PRE-ORDER for Early December Delivery", we will charge your credit card, so that your desired product(s) is reserved for you at the price you ordered it for.  We will immediately ship when your product(s) is available.  We appreciate your patience and we understand your need to have your product(s) before Christmas, so anything you pre-order will get to you before Christmas.  If there is any problem, we will contact you immediately.  At this point, we are guessing the majority of the out of stock Italian Ceramics will be in stock by December 6, 2011.  If you have any questions, contact us.  We'd be happy to help you.  Thank you for your business.

Our website is updated on a daily basis. Inventory is updated instantly.  If one of the products you ordered becomes out of stock during the time you placed your order, we will notify you immediately by email &/or phone. If you ordered other products in the same order, we will proceed with shipping those to you without the out of stock item(s) and adjust any shipping cost.

You can backorder merchandise. We will notify you with an expected date of arrival for the product(s) out of stock and we will ship it to you immediately when it becomes available. If you decide that you do not wish to wait for the out of stock product, please notify us immediately and we'll cancel the particular product(s) from your order.

If you request a Ceramic product that is out of stock, be aware that it may take on the average of 4 to 12 weeks to get the requested product to you because our Ceramics are hand made & hand painted and are made especially for us.

When you are shopping for Italian Gifts, find it at

FIRENZE Italian Specialties
Direct Importers of Italian Gifts including Italian Ceramics, Italian Dinnerware
& Italian Deruta Ceramic Majolica PotteryQuality Italian Gift Baskets.

All products shipped from the USA. FIRENZE Italian Specialties, Firenze Gifts, www.firenzegifts.com.


Bringing You Italy's Finest since 2001. Direct Importers of all our Italian Ceramics.




Follow FirenzeGifts on Twitter


 italian gifts italian ceramics payment method  Firenze Italian Specialties ships UPS  Firenze Italian Specialties ships via FedEx

Customer Assistance/Shipping Information/Secured Online Ordering/Contact Us
RESOURCES & LINKS (The Italian Corner)
/Site Index.

© Copyright 2001-2018.  FIRENZE Gifts, FIRENZE Italian Specialties and www.firenzegifts.com.  All rights reserved.
All photographs, content, concepts, graphics, and HTML code are protected by US and International Copyright Law and are the property of FIRENZE Italian Specialties.

All information on this website supersedes all previous brochures, catalogs or mailers. If you have any questions, please contact us.