2017 HOLIDAY SHIPPING SCHEDULE
Order deadlines for a before Christmas delivery
Orders placed after a deadline could still arrive in time for Christmas, if ordered a day or two after a deadline, but there are no guarantees. We are not responsible for shipments that are delayed due to weather. Make sure your billing address & zip code are current with your credit card co., so your order can begin processing immediately. *Please note that Non-Personalized Products can be shipped 2 Day & Overnight. Personalized Products can not be shipped due to holiday volume (SEE PERSONALIZED PRODUCT DEADLINES BELOW)
MISSED A DEADLINE? Here's a Solution
ITALIAN CERAMICS & NON-PERSONALIZED PRODUCTS
SEE STATE BY STATE SCHEDULE BELOW
PERSONALIZED & CUSTOM PRODUCTS
Personalized Sicilia Personalized Glassware - 10:00P cst on 11/26/17
Personalized Tuscan Villa & Bella Cucina Products (glassware, cutting boards, marble & wood wine holders) - 11P cst on 12/11/17
Custom Rhinestone Shirts & Aprons - 11P cst on 12/11/17
GROUND SHIPMENT SCHEDULE (State by State)
for Italian Ceramics & Non-Personalized Products
Order deadline for a before Christmas delivery
(Orders that will arrive before or on Friday, December 22, 2017)
Tuesday, DECEMBER 12, 2017 (by 9P CST. - Sorry, no exceptions) - Hawaii & Alaska only.
Wednesday, DECEMBER 13, 2017 (by 6P CST. - Sorry, no exceptions) - Orders going to WA, OR, No. CA, ID, ME, MA, VT, NH, CT, RI, & NY (non-NY city or Long Island).
Wednesday, DECEMBER 13, 2017 (by 9P CST - Sorry, no exceptions) - Orders going to So. CA, NV, AZ, UT, WY, MT, CO, NM, NE, ND, SD, MN, IA, WI, MI, IL, IN, OH, KY, TN, KY, AL, GA, WV, NY (NY city only & Long Island), PA, NJ, MD, DE, VA, Wash. D.C., NC. SC & FL.
Wednesday, DECEMBER 13, 2017 (by 10P CST - Sorry, no exceptions) - Orders going to KS, MO, AR, MS, LA, OK & West TX.
Wednesday, DECEMBER 13, 2017 (by 11:59P CST - Sorry, no exceptions) - Since we are located in Austin, TX, orders going to Austin, San Antonio, Houston & Ft Worth/Dallas Texas areas and all counties in east Texas (that's basically east of the 4 major cities just listed) have this is their last day for ground shipping. *
** Please Note - Due to the busy Holiday Season, it does take approximately up to three (3) full business days to process Ground shipments before they are shipped.
* Please Note - Due to the busy Holiday Season, it does take approximately One (1) to Two (2) full business days to process Ground shipments before they are shipped.
EXPRESS AIR SHIPMENTS
SORRY, NO EXPRESS SHIPPING AVAILABLE FOR THE 2017 HOLIDAY
Missed a Personalized Product Deadline? If you would like your gift recipient to have something to open for Christmas, we suggest printing the photo from our website of the personalized item(s) you are purchasing. Then enclose the picture in a card or gift wrap the picture in a box and inform your gift recipient that their personalized gift that was selected especially for them will be delivered after Christmas. In fact, give us their address and we'll ship it directly to them with your enclosed message.
Packages that are delayed due to weather conditions: Our employees will do everything they can to make sure your shipment gets out in time. Shipping companies that we use (FedEX, UPS or USPS) deliver the packages as quickly as possible. We regret any inconvenience that these severe weather events may cause you, but as you know, we nor the shipping companies we use have control over acts of nature. Therefore, there is no money back for shipping cost paid by the customer when severe weather conditions or other acts of nature cause a delay in your package. If you received FREE SHIPPING and your package arrived late due to severe weather conditions or other acts of nature, and you want to return the package back to us, you are still responsible for all shipping costs to you (inc. shipping cost we incurred to get the package to you) and shipping cost back to us as outlined in our Shipping Information section. We regret any inconvenience that these severe weather events may cause you.
For further shipping information, see our SHIPPING INFORMATION section.
How about a Gift Certificate?